Invite
A clear promise: leave your details and an AI assistant will call.
Field case · Agentic insurance
COMPI: from a static insurance journey to an AI conversation.
A live product case showing how voice AI can move customer intent from a web page into an immediate, consent-led insurance conversation.
Observed from the public demo and public product descriptions. Internal architecture and outcome metrics have not been asserted.
Live public journey
COMPI · Colendi Sigorta
A voice agent at the front door of insurance.
COMPI's public experience asks for a name and phone number, captures explicit consent and offers an immediate call from its AI assistant.
Open live experienceThe product question
Can an AI conversation reduce the distance between insurance interest and an informed next action—without weakening consent or trust?
Observed experience model
Public surface · July 2026
Consent
Name, telephone number and explicit personal-data/contact consent are captured.
Connect
The public journey promises an AI-initiated call within seconds.
Understand
The assistant listens to needs and answers questions about COMPI.
Continue
The valuable next step is a structured handoff into quote, CRM or human support.
System view · analytical model
The call is only the visible edge.
A credible production case must connect the conversation to knowledge, consent, workflow, human escalation and a measurable commercial outcome.
01Experience
Landing page · identity · consent
02Orchestration
Call initiation · session state · retries
03Intelligence
Speech · intent · product knowledge · response
04Control
Disclosure · permissions · logging · escalation
05Action
Quote · CRM · appointment · human handoff
Measurement plan
What would turn this from a strong demo into a defensible case study.
MeasureDefinitionCurrent evidence
Call initiation latencyTime from valid consent to outbound callNot publicly disclosed
Answer rateShare of initiated calls answeredNot publicly disclosed
Intent resolutionQuestions resolved without human escalationNot publicly disclosed
Qualified handoffConversations producing a structured next actionNot publicly disclosed
Quote conversionQualified conversations resulting in a quoteNot publicly disclosed
Compliance completionCalls with complete consent and trace recordsNot publicly disclosed
Evidence ledger
Fact, inference and unknown remain separate.
Consent-led call request
The live page includes identity fields, explicit consent language and a call action.
Live demoBroader insurance workflow
Public product material describes quote comparison, production, request management, CRM, mobile access and multiple payments.
Product announcementSystem architecture
The analytical system map identifies the components such a journey ordinarily requires; it does not claim COMPI's private implementation.
Outcome performance
No public baseline or post-launch conversion, resolution, latency or satisfaction metrics were found.
More field evidence